Our Services
At Club Whisperer, I understand that no two clubs are the same and neither are their challenges. That’s why I offer flexible service packages designed to meet your club exactly where it is. Whether you need a one-off system setup, help untangling payroll, or a partner to walk with you through a full operational overhaul, there's a package to suit.
I don’t offer templates, I offer transformation. From compliance to culture, Club Whisperer works alongside Boards, Managers, and staff to deliver practical, cost-effective and sustainable improvements that make a real difference.
Monthly retainer packages
Back of house backbone
Finance, admin and payroll
Reliable expert support, not just a virtual assistant cover. Covering minor administration, answering queries, bookkeeping services, processing club's payroll including maintenance of club's social media platform.
Currently on offer for Perth metro only.
Operations partner
Operations and governance
Reflecting a mix of advisory, hands-on support and delivery of programs or events at the club. Covering policy review and set up, monthly committee reporting pack, review of member or customer experience plan and compliance review for liquour license and facility OHS.
Currently on offer for Perth metro only.
Why the monthly retainer packages?
Clubs spend $$ annually on labour costs to cover a wide range of operational needs such as administration, bookkeeping, marketing and often pay for a 3rd party that has not worked in any clubs before to manage their day-to day. These packages are a fraction of the costs involved when you consider payroll tax, work cover and superannuation on top of base rate salary.
We position ourselves as a premium but practical solution for clubs. We are an insider, not an outside.
Other services
1
Interim position cover
Whether it’s staff sudden or planned leave, a leadership gap, or a period of transition, Club Whisperer offers reliable interim cover to keep your club running smoothly. With over 15 years of lived experience across all levels of club operations, from front desk to General Manager, I step in with minimal disruption and maximum impact. I bring proven leadership, hands-on know-how, and the ability to quickly adapt to your club’s culture, systems, and priorities. From stabilising daily operations to guiding strategic decisions, I provide calm, capable support when you need it most.
On offer throughout Australia
2
Software implementation
Clubs don’t need more software, they need the right systems implemented the right way. At Club Whisperer, I help clubs choose, configure, and roll out tools that streamline operations, enhance member experiences, and support staff, not overwhelm them. Whether it’s CRM, POS, rostering, payroll, or finance platforms, I guide the entire implementation process from selection to staff training. With deep knowledge of club workflows and a practical, hands-on approach, I ensure your systems aren’t just installed - they’re embraced, integrated, and delivering real results.
On offer throughout Australia
3
Training for staff
Great clubs aren’t just built on systems—they’re built on people. At Club Whisperer, I deliver staff training that goes beyond technical skills to strengthen the human elements that define exceptional service and culture.
Rooted in the values of Self-awareness, Optimism, Curious intelligence, Kindness, Integrity, Work ethic, and Empathy (SOCKIWE), my training programs are designed to grow emotionally intelligent, engaged, and values-aligned teams.
COMING SOON